How Hey Santa works
With a sprinkle of North Pole magic, Santa can send a personal video to anyone this Christmas.
A video message only your child could receive — from Santa himself
Custom-crafted
Santa speaks directly to your child — responding to their story, dreams, or questions.
One-of-a-kind
Every message is uniquely created. No templates. No generic scripts.
A memory they’ll never forget
It’s more than a video. It’s a magical experience they’ll want to relive every year.
Magic delivered in 3 simple steps
Help Santa get to know them
Share their name, recent moments, a question they might ask — or even a photo.
Santa records their message
A thoughtful, custom video crafted from their story.
Receive and share the magic
Delivered within minutes. Watch together. Save forever.
Frequently Asked Questions
Got questions? We’ve got answers. Here’s everything you need to know before getting a custom video from Santa.
HeySanta lets you create a magical, personalized video message from Santa Claus — crafted uniquely for your child based on your input.
No. Santa responds to the details you share — every video is custom-made and truly personal.
Your video will be ready in just a few minutes after you submit your request. We’ll email you as soon as it’s done.
Absolutely. You can create as many videos as you’d like — one for each child, or even one for yourself (Santa doesn’t judge).