Privacy Policy

At Figments Lab LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Hey Santa website and services.

1. Information We Collect
When you interact with our site, we may collect the following information:

• Name and age (for the personalized video experience)
• Email address (for video delivery and future updates)
• Message content or prompts you submit
• Usage data (e.g., browser type, device, IP address)

2. How We Use Your Information
We use the information we collect to:

• Create and deliver personalized Santa video messages
• Communicate with you about your order or experience
• Improve and optimize our services
• Send future updates, promotions, or product announcements (you can opt out anytime)

3. Sharing Your Information
We do not sell your personal information. We may share limited data with trusted service providers who help us deliver the Hey Santa experience (e.g., video generation, email delivery, analytics). These providers only receive the minimum data necessary to perform their functions and are contractually obligated to protect your information.

We may also disclose information if required by law.

4. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience, understand how visitors use our site, and improve performance. You can modify your browser settings to limit cookies if desired.

5. Your Rights
You may request to access, update, or delete your personal information at any time. To make a request, please contact us at:

support@heysanta.com
Figments Lab LLC
7901 4th St N #25570
St. Petersburg, FL, 33702, USA

If you reside in California or the EU, you may have additional rights under CCPA or GDPR.

6. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy
Our site is intended for parents and guardians. We do not knowingly collect information directly from children under 13.

8. Updates to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or via our website.